Find answers to common questions below, or reach out to our team directly.
SOLYN is an evidence-based mobile app designed to help you overcome porn addiction. It combines AI coaching, streak tracking, breathing exercises, urge surfing tools, a diagnostic quiz, and a personalized recovery plan to support your journey to freedom.
Yes. Recovery data is stored locally using encrypted storage and may sync to your Supabase account so it can be restored across devices. We do not sell your data. Authentication and billing identifiers link your progress and subscription access across devices. See our Privacy Policy for full details.
SOLYN offers both monthly and annual auto-renewable subscription plans. You can explore the app's onboarding flow for free, and a subscription unlocks all premium features including AI coaching, streak tracking, breathing exercises, and the full knowledge base. Prices are displayed on the paywall screen before purchase.
Open SOLYN Settings and choose "Manage Subscription." Web purchases open Stripe's secure billing portal. App purchases open the relevant store controls. On iOS: Settings > Apple ID > Subscriptions > SOLYN. On Android: Google Play Store > Menu > Subscriptions > SOLYN. Cancel before the renewal date shown by the billing provider to avoid the next charge.
For App Store or Google Play purchases, refund decisions are handled by the relevant store. To request a refund on iOS, visit reportaproblem.apple.com. To request a refund on Android, visit the Google Play Help Center. For a web purchase processed by Stripe, contact hello@solyn-app.com.
Yes. Sign in with the same SOLYN account used on the web, or use "Restore Purchases" for an App Store or Google Play purchase. Store purchases also require the same Apple ID or Google account used for the original purchase.
No. SOLYN is an educational and self-help tool, not a medical service. It is not a substitute for professional therapy, counseling, or medical treatment. The AI chat feature provides supportive guidance but is not a replacement for a qualified professional. If you are in crisis, please reach out to a qualified healthcare provider or contact emergency services immediately.
You must be at least 13 years old to use SOLYN, as required by our Terms of Service and App Store guidelines.
You have two options: (1) From the app: Go to Settings > scroll to the bottom > tap "Delete Account" to immediately delete your account and server-side data. (2) Via email: Send a request to hello@solyn-app.com with the subject "Account Deletion Request." Most of your data is stored locally on your device, so uninstalling the app will also remove that data. For full details, visit our account deletion page.
The AI chat feature provides 24/7 supportive guidance for your recovery journey. Your messages are processed by a third-party AI service over encrypted connections. Chat conversations are stored locally on your device in encrypted form and, when you are signed in, may be synced to your Supabase account so they can be restored across devices. We recommend not sharing sensitive personal information or medical details in chat messages. See our Privacy Policy for details on how your chat data is handled.
Our team is here to support you. Reach out and we'll respond as quickly as we can.
hello@solyn-app.com